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FILE PHOTO: An Apple logo is pictured outside an Apple store in Lille, France, September 13, 2023. REUTERS/Stephanie Lecocq/File Photo Acquire Licensing RightsWASHINGTON, Oct 24 (Reuters) - Apple (AAPL.O) on Tuesday will announce plans to make parts, tools and documentation needed to fix its iPhones and computers available to independent repair shops and consumers nationwide, the White House said. In recent years, Apple executives have begun touting the longevity and resale value of its devices while making it easier to fix them and to access spare parts. Apple started distributing parts and manuals to some independent repair shops in 2019. While Apple has provided spare parts to repair shops since 2019, the California bill also requires it to supply diagnostic tools to those shops as well.
Persons: Stephanie Lecocq, Apple, Joe Biden, Lael Brainard, Brainard, Nathan Proctor, Proctor, Andrea Shalal, Stephen Nellis, Lisa Shumaker Organizations: Apple, REUTERS, Rights, National Economic, Manufacturers, Thomson Locations: Lille, France, U.S, California, Colorado , New York, Minnesota, San Francisco
As more devices in our lives run on software, manufacturers have started to exert more control over their products even after the customer has taken them home. In some cases, companies force customers to use their repair services, disabling the product if they try to fix it themselves. Companies are just beginning to monetize this control, with dystopian methods and the assistance of America's unbalanced copyright laws. For companies, the appeal of subscriptions is pretty straightforward: a steady stream of revenue and a lot more money raised from their customers over time. In other cases, companies have tried to block consumers from accessing certain features at all unless they pay up first.
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